Privacy Policy

Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.

Effective June 6, 2026. Last updated June 6, 2026.

Who We Are

MyLaserTools.com is operated by YXE Creations Craft Hub Inc., a corporation incorporated federally in Canada (242 Stilling Union, Saskatoon, SK, Canada). We are the controller responsible for the personal data described in this policy.

For any privacy question or to exercise your rights, email hi@mylasertools.com or visit our Contact & Support page.

1. Information We Collect

Account Information

When you create an account, we collect and store:

Your email address
Authentication credentials (encrypted password or OAuth token)
Account creation and last login timestamps

Third-Party Authentication

If you sign in using Google OAuth, we collect:

Your email address from your Google account
Google user ID (used for authentication purposes only)
Basic profile information provided by Google

We do not access your Google contacts, files, or other personal data beyond what is necessary for authentication.

Anonymous Usage Data

We may also collect anonymous usage data automatically, including:

Pages visited and actions taken on the site
Tool usage and generation events
Browser type, operating system, and screen size
Referring URLs and timestamps

Map Designer Data

When you use Map Designer, we may process map-related information needed to operate the tool, including:

Place search text, selected place names, and manually entered coordinates
Map center coordinates, zoom level, bounds, rotation, and selected layers
Topography, bathymetry, style, border, and export settings
Project names, saved revisions, autosave timestamps, and export requests

Saved Map Designer projects may include the places or coordinates you select and may be associated with your account or browser.

2. How We Use This Information

We use the collected information for:

Providing and managing your user account
Authenticating your identity when you sign in
Sending account-related notifications (password resets, security alerts)
Improving the performance and usability of our tools
Understanding which features are most useful to our users
Fixing bugs, monitoring errors, and ensuring uptime

We do not use your email address for marketing purposes without your explicit consent. We do not sell or share your personal information with third parties for advertising.

3. Cookies, Storage & Analytics

We keep this minimal. We do not use advertising cookies, cross-site trackers, or third-party tracking pixels, and we never sell or share your usage data.

Essential cookies

We use strictly necessary cookies to sign you in, keep your session active, and help protect against fraud and abuse. These are required for account features to work. If you block them in your browser, you will not be able to sign in.

Anonymous analytics

We measure how the tools are used with our own first-party analytics so we can improve them. This uses your browser's local storage and session storage (not advertising cookies) to count page and tool views and to remember which website referred your visit.

These analytics records are anonymous. They do not include your name, email, account ID, or session ID, they are not linked back to your identity, and they are not shared with any third party.

Your choices

You can clear or block cookies and site storage at any time in your browser settings. Blocking essential cookies prevents sign-in and account features. Blocking the storage used for analytics does not affect your ability to use the tools.

4. Third-Party Services

Authentication Services

We use Google OAuth for third-party authentication. When you sign in with Google, your authentication is handled by Google's servers. We only receive the minimal information necessary to create and manage your account. Please review Google's Privacy Policy for information about how Google handles your data.

Analytics Services

We use our own first-party analytics, not third-party analytics services, to understand how the tools are used. These records are anonymous and aggregated, contain no personal identifiers, and are not sold or shared with third parties. See the Cookies, Storage & Analytics section above for details.

Billing & Payments

Pro subscriptions are sold and processed by Polar, acting as our Merchant of Record. Polar processes your payment and billing details to take payment, issue invoices, and handle applicable taxes. We do not receive or store your full payment card details. Please review Polar's Privacy Policy for how they handle payment data.

Hosting & Infrastructure

We rely on a small number of trusted providers (sub-processors) to run the service:

Supabase, for authentication and database storage
Cloudflare, for hosting, the application database, and content delivery
Polar, for payments and subscription billing
Google, for optional sign-in (OAuth)

These providers process data only as needed to operate MyLaserTools and under their own data protection terms.

International Data Transfers

We are based in Canada and our providers may process data in Canada, the United States, the European Union, and other regions. Where data is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision, in line with applicable data protection law.

Map and Place Search Services

Map Designer uses our hosted map infrastructure for map, topography, and bathymetry tiles. Tile requests may include normal technical data such as IP address, browser headers, requested tile coordinates, and timestamps in our service logs.

Some city search results may come from our local GeoNames-based search index. Those searches are handled by our servers.

For users with Mapbox search enabled, place search text is sent from our server to Mapbox to return place names and coordinates. We do not send your MyLaserTools account ID to Mapbox as part of that search request. Mapbox may process the request under its privacy policies.

5. Design Data

When you share or save a design, the tool settings you configured (such as text, font, dimensions, and colors) are stored on our servers. Shared design links do not contain personal information and are not linked to your account. Anyone with a shared link can view the design settings, so avoid including sensitive information in your designs if you plan to share them. Saved designs are linked to your account and are private to you. You can delete your saved designs at any time.

Saved Map Designer projects may also store place names, coordinates, map view settings, selected data layers, layer styling, export settings, and revision history. Local Map Designer autosaves are stored in your browser using IndexedDB. When you export a map, the export request may be processed by our map export service and may include your user ID, map bounds, selected layers, output size, and related export settings.

6. Data Retention

We retain your account information for as long as your account remains active. If you wish to delete your account and all associated personal data, please contact us at hi@mylasertools.com.

Anonymized analytics data is retained for as long as necessary to improve our services. This data cannot be linked back to any individual.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate personal data
Deletion: Request deletion of your account and personal data
Data Portability: Request a copy of your data in a portable format
Withdraw Consent: Withdraw consent for data processing where applicable

Where data protection law applies, we rely on the following legal bases: performing our contract with you (to provide and manage your account and paid features), your consent (where we ask for it), and our legitimate interests (to secure, maintain, and improve the service using anonymous analytics).

To exercise any of these rights, please contact us at hi@mylasertools.com. We will respond within the timeframe required by applicable law. If you are in the EU, UK, or another region with a data protection authority, you also have the right to lodge a complaint with your local supervisory authority.

8. Data Security

We take reasonable measures to protect your personal information, including:

Encrypting passwords using industry-standard hashing algorithms
Using secure HTTPS connections for all data transmission
Storing data with reputable cloud service providers
Regularly reviewing and updating our security practices

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

MyLaserTools is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us at hi@mylasertools.com and we will delete it.